Privacy Policy for SupplySphere
Effective Date: 17 July 2026
Welcome to SupplySphere. Your privacy is important to us. This Privacy Policy explains how SupplySphere collects, uses, stores, and protects your information when you use our mobile application.
- About SupplySphere
SupplySphere is an internal business order management and communication application designed to help organizations securely share customer orders, assign work to staff, track order progress, and communicate efficiently within their company.
SupplySphere is intended for authorized business users only.
- Information We Collect
Depending on how your organization uses SupplySphere, we may collect the following information.
Account Information
- Mobile phone number
- User name
- Staff role (Admin or Staff)
- Company information
- Profile information
Order Information
Orders created inside the application may include:
- Order number
- Customer name
- Customer phone number
- Order description
- Order status
- Order priority
- Assigned staff
- Remarks
- Images attached to orders
- Activity history
Device Information
To improve security and notifications we may collect:
- Device identifier
- Device model
- Android version
- Firebase Cloud Messaging (FCM) token
- App version
Usage Information
SupplySphere records activity such as:
- Login time
- Logout time
- Order creation
- Order assignment
- Order completion
- Order hold actions
- Status changes
- Internal activity logs
These logs help maintain accountability within your organization.
- How We Use Your Information
We use the collected information to:
- Authenticate users
- Verify mobile numbers
- Deliver push notifications
- Create and manage customer orders
- Assign orders to staff
- Synchronize company data
- Improve application performance
- Maintain security
- Prevent unauthorized access
- Troubleshoot technical problems
- Images and Attachments
Users may upload images related to customer orders.
These images are stored securely and are accessible only to authorized users belonging to the same company.
Images are never sold or shared with unrelated third parties.
- Push Notifications
SupplySphere uses Firebase Cloud Messaging (FCM) to send notifications including:
- New orders
- Order assignments
- Order status updates
- Internal company announcements
Notification permissions can be managed from your device settings.
- Authentication
SupplySphere uses mobile number authentication with One-Time Password (OTP) verification.
Only authorized users created by a company administrator can access company data.
- Data Storage
SupplySphere stores application data using secure cloud infrastructure.
Depending on your organization configuration, this may include services such as:
- Firebase Authentication
- Cloud Firestore
- Firebase Cloud Messaging
- Firebase Storage
- Cloudinary (for image storage)
- Data Security
We implement industry-standard security measures including:
- Secure authentication
- Encrypted communication (HTTPS)
- Access control
- Role-based permissions
- Secure cloud storage
- Activity logging
Although we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.
- Data Sharing
SupplySphere does not sell your personal information.
Information is shared only:
- Within your organization
- With trusted cloud service providers required to operate the application
- When required by applicable law
- Third-Party Services
SupplySphere may use trusted third-party services including:
- Google Firebase
- Firebase Authentication
- Firebase Cloud Messaging
- Cloud Firestore
- Firebase Storage
- Cloudinary
- SMS/OTP service providers
These providers process data only as necessary to provide their services.
- Access, Correction and Deletion
Users may request deletion of their SupplySphere account and associated personal data by emailing – manage.supplysphere@gmail.com. We will verify the request and delete or anonymize applicable data within a reasonable period, unless we are required to retain certain information by law.
- Data Retention
Order information and user account information are retained while your organization uses SupplySphere.
If an account is removed by the company administrator or your organization stops using the service, data may be deleted according to our retention policies or applicable legal requirements.
- Your Rights
Depending on applicable laws, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of your information
- Request a copy of your data
- Withdraw consent where applicable
Requests should be made through your company administrator or by contacting us.
- Children’s Privacy
SupplySphere is intended for business use only.
It is not designed for children under the age of 13, and we do not knowingly collect information from children.
- Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised Effective Date.
Continued use of SupplySphere after updates constitutes acceptance of the revised Privacy Policy.
- Contact Us
If you have questions about this Privacy Policy or your data, please contact us.
SupplySphere
Website: https://supplysphere.offervex.com/
Email: manage.supplysphere@gmail.com
Google Play Data Safety Summary
For your Play Console Data Safety section, your current implementation indicates:
Data Type | Collected | Shared |
Phone Number | Yes | No |
User ID | Yes | No |
Device ID / FCM Token | Yes | No |
Customer Information | Yes | No |
Photos / Images | Yes | No |
App Activity | Yes | No |
Diagnostics | Yes | No |
Crash Logs | No (unless Crashlytics is enabled) | No |
Location | No | No |
Contacts | No | No |
Microphone | No | No |
This policy is suitable for publishing on your website and linking in the Google Play Console. Once it is live, we can also prepare the Terms & Conditions, App Access instructions for Google reviewers, and the Data Safety questionnaire to complete your Play Store submission.